Terms of Use
Last updated: 12 June 2026
1. Purpose and acceptance
These Terms of Use ("the Terms") govern access to and use of the Liano mobile app ("the App"), published by SmartZonesIndicators ("the Publisher", "we" or "our").
Using the App implies full acceptance of these Terms. If you do not accept them, you must immediately stop using the service.
The Publisher reserves the right to amend these Terms at any time. Users will be informed of changes by any means. Continued use of the App after a change constitutes acceptance of the new terms.
2. Service description
Liano is a mobile app, available on iOS and Android, for coordination between separated parents. It offers in particular:
- A structured messaging service between two co-parents, organised as one conversation per child, with optional grouping;
- Status-based requests (custody exchange, late notice, info, activity) that the other parent explicitly accepts or declines;
- A custody calendar derived from the decisions accepted by both parents;
- A PDF export of the timeline of exchanges and decisions.
A "co-parenting space" brings two parents together around their children. The second parent is invited via a code or an invitation link.
3. No legal advice
KEY CLAUSE: the App provides no legal advice. The custody calendar, the timeline and the exported documents are coordination tools between parents. They do not constitute a court decision, a legal instrument or a document of guaranteed evidential value, and do not replace a judgment, an approved agreement, or the advice of a lawyer.
For any question about parental responsibility, the children's residence or contact arrangements, the user is invited to consult a legal professional.
4. Subscription and payment
4.1 Free trial
Each co-parenting space includes a 14-day free trial giving access to all of the App's features.
4.2 Plans and prices
After the trial, access to the service requires a paid subscription:
- Monthly subscription: €8.99 / month;
- Annual subscription: €59.99 / year.
Prices are shown in euros, all taxes included. The Publisher reserves the right to change its prices; the price applied is the one in force at the time of subscription or renewal.
4.3 One subscription for both parents
A single subscription covers both parents of the same co-parenting space. When one of the two parents subscribes, the other parent gets full access at no additional cost.
4.4 Purchase and renewal via the platforms
Purchase, automatic renewal and cancellation of the subscription are handled by the App Store (Apple) or Google Play, depending on the device platform. The Publisher has no access to users' payment-card data, which is handled directly by these platforms.
The subscription renews automatically at the end of each period unless cancelled by the user before the end of the current period, according to the rules of the relevant platform.
4.5 Cancellation
Cancellation is done in the App Store or Google Play account settings, not in the App. It takes effect at the end of the current subscription period; access remains active until that date.
4.6 Refunds
In line with the distribution platforms' policies, the Publisher does not issue direct refunds. Refund requests must be addressed to the App Store (Apple) or Google Play, depending on the purchase channel, which handle them under their own terms.
5. Access to your data after expiry
The PDF export of your data remains available even after the subscription expires. The Publisher never conditions a user's access to their own data — the timeline of exchanges and decisions — on payment of a subscription.
6. User obligations
The user agrees to:
- Use the App in accordance with its purpose and these Terms;
- Provide accurate information when creating their account and their co-parenting space;
- Keep their login credentials confidential and not share their account with third parties;
- Not post unlawful, abusive, defamatory content or content that infringes the rights of third parties;
- Not attempt to bypass the App's protection or security measures;
- Not reproduce, copy, sell or commercially exploit all or part of the App;
- Respect the Publisher's intellectual property rights.
The user remains solely responsible for the content they write and share in the App (messages, requests, information relating to the children). Any breach of these obligations may lead to suspension or termination of the account, without notice or compensation.
7. Limitation of liability
The user expressly acknowledges that:
- The App is provided "as is", without warranty of any kind, express or implied;
- The Publisher does not guarantee permanent availability or uninterrupted service, in particular for reasons of maintenance, updates or force majeure;
- The Publisher is not a party to the exchanges and decisions between the parents and disclaims all liability for their content, their performance or their consequences;
- The Publisher cannot be held liable for any direct or indirect damage resulting from the use of, or inability to use, the App.
In any event, the Publisher's total liability towards the user shall not exceed the amount actually paid by the user for the subscription over the last twelve (12) months.
8. Intellectual property
The App, its brand, its logos and all of its content (texts, interfaces, databases, software, layouts) are the exclusive property of the Publisher and are protected by French and international intellectual property laws.
Any reproduction, representation, modification or exploitation, in whole or in part, by any means whatsoever, is prohibited without the Publisher's prior written authorisation. The user is granted only a personal, non-exclusive, non-assignable and non-transferable licence to use the App for their parental coordination needs.
Content written by the user in the App remains their property.
9. Personal data protection
The processing of users' personal data and of information relating to children is governed by our Privacy Policy, which forms an integral part of these Terms.
10. Governing law and jurisdiction
These Terms are governed by French law. Any dispute relating to their interpretation or performance shall be subject to the jurisdiction of the French courts, without prejudice to mandatory legal provisions in favour of consumers.
In the event of a dispute, the user is informed that they may use, free of charge, a consumer mediation procedure or any other alternative dispute resolution method.
11. Contact
For any question about these Terms, you can contact us at: